What Guests Say About Longo Toyota

At Longo Toyota, our pledge is to deliver the best possible experience to our guests everyday. We love to hear how we are doing and invite you to share your story with us. Read what some of our guests have said about our service and our team members.

Guest Laina E. writes on Yelp!:
May 18, 2013





We have been so thankful and so pleased with our recent vehicle-purchasing experience at Longo Toyota! This has been our best-ever purchasing experience, by far. We spent months searching for a particular vehicle to no avail, and when we found it listed online at Longo and inquired about it, we received a reply very quickly by Fred Williams, Internet Sales Manager of the Pre-Owned Department. By the middle of the day, Fred had given us a quote for the full price of the vehicle including tax, licensing, and fees, so we knew what we would be paying out the door. It was the best price we had found, and I so appreciated knowing exactly what we would be paying in full before we made the 1.5-hr drive to Longo. We normally are not fans of car dealerships because we don't like the snakey feel and the negotiating process, but we dealt with none of that here - we walked in knowing that we had the best-possible price on the exact vehicle that we wanted. When we arrived, Fred directed us to Louie Lopez to show us the vehicle and complete our sale, and Louie could not have been nicer or more helpful. Joseph A. did our final paperwork, and he is just a nice, very funny guy who made the paperwork process enjoyable. We drove off with the exact vehicle that we had spent months trying to buy, but with greater confidence in everything about it since we had purchased it from Longo (and that's saying a lot, because we already have full confidence and extraordinary histories with Toyota trucks!).

I can't say enough about Fred Williams' outstanding service both before and after our purchase. He has treated us so fantastically, and he has checked on us since the purchase to make sure that all is well. I highly recommend Longo Toyota, and specifically Fred Williams and his outstanding team!





Guest Judith E. writes:
May 17, 2013





Ignacio Vidal was THE best! I have been shopping around to other Toyota Dealerships and by far Ignacio was the most professional, knowledgeable and customer focused than any BY FAR. From start to finish he courted me by giving me information on certain cars and gave his personal opinion. I trusted him and valued his professional opinion. I can't say enough about Ignacio and his passion and knowledge for Toyota. Ignacio took the time to go over everything in my car! He was so knowledgeable about the car and took the time at night to go over everything. Bar none this dealership is the best!


Guest Francisco L. writes on Yelp!:
May 8, 2013





I really enjoy the amenities that the dealership has to offer. Toyota is a very respectable brand and I believe the dealer lives up to the image. I was very proud to purchase my Toyota from Longo. They have received numerous awards for a variety of reasons, primarily for being exceptional. I am very satisfied with the people who work there, from sales to service to porters to subway staff. They are all sincere, and genuine (from my experiences obviously).

I've been here a handful of occasions for service and it's a behemoth to undertake. Its looks like an enormous factory or 5 story parking lot; it's crazy big. They sell lots of cars and service lots of cars. I've always felt that once the sale has concluded, there's no real effort to retain the customer's business. But at Toyota Longo the service is on point and there's some pretty nice things to do while waiting. For instance, they have a Subway, Starbucks, WiFi station to charge your laptop or iPads, a couple flat screen TV's, and a kid's play area.

I recommend calling in advance and making in appointment. Even if you're already driving there. Upon arrival, they write your appointment time on the windshield and they make it a point to attend to you immediately. 

Give this place an opportunity to earn your business, you won't be disappointed.




Fairely Family writes on their SEVEN vehicles purchased at Longo:








Currently, we have two high school seniors graduating this year both wishing to select their first cars soon at Longo Toyota as well. Thank you for your continued high level of service and commitment to ensuring customer satisfaction. We have enjoyed our favorite Starbucks treats or Subway sandwiches while waiting for our vehicles and have always received a warm hello and smile from the Longo staff. It is for that reason, we will remain loyal Longo Toyota members. Thank you!

Guest Joan writes on Yelp!:
April 26, 2013




Went in with my husband kind of already disappointed thinking that we were not going to purchase a car. Once we talked to our salesperson Tony Hua, he changed everything! He asked me to look into the Prius so we test drove it and it was good but all in all I went in looking for the matrix! So, Tony helped us get everything situated and helped us finance in an affordable price and we couldn't be happier! Drove off with a full tank of gas, a smell of a clean car, and an overall GREAT experience! If you're looking to finance or even just lease a car I recommend going to Longo Toyota. I already told others waiting for their perfect time to purchase a car to head over to Longo.




Guest Tahura B. writes on Yelp!:
April 22, 2013






5 stars for the service we received from Patrick Ng and Grace Shei. They were really good when it came to negotiating. Service was excellent. They were kind and courteous and made sure I was aware of what I needed to know. This is our 5th or 6th car here over the past ten years and we love it here! We know where to go next time for the next one. Would not hesitate to recommend.






Guest Dennie D. writes:
April 11, 2013





We bought our 1994  Camry XLE at Longo  (which people still ask us if we want to sell it!) We thought Longo was a great dealership then and that's why we came back and bought our Venza. Longo is even better now and I didn't think that was possible.  




Guest David M. writes:
April 11, 2013





Not only was my purchase experience exceptional, but so was the New Owner Event and staff. Your personal touch to ensure all our needs are addressed from start to finish, buying, servicing, and family atmosphere.



Guest Ann H. writes on Yelp!:
April 8, 2013





It doesn't get any easier than this!  Oscar Orellana at Longo got us amazing deals on 2 Toyota leases and made it such a pleasure.  We'll always get our new Toyotas at Longo!




Guest Violet C. writes on Yelp!:
April 1, 2013





Just purchased a Toyota Highlander. Arriving we new exactly what we wanted and Tony Hua (626) 518-2525 our salesman was happy to get us exactly that. From the Magnetic grey exterior to the fully loaded interior. I was little hesitant on moving from a Toyota Corolla to a SUV but Toyota did not let me down, and I am very comfortable driving the Highlander. This was my first time at Longo and I was not disappointed, Tony was very patient and was very sweet to my two children that were not on their best behavior. I also loved that I was able to take care of my insurance right there. Overall it was a great experience and would definitely return.




Guest Phyllis H. writes on Yelp!:
March 20, 2013





Tony Hua is by far the best of the best! I left the dealership with a 2013 Toyota Sienna with no hesitation. This is my second vehicle with Tony. He is definitely one of the most loyal representatives at Longo that I know, and deserves a raise for going above and beyond in assisting his customers! He has made my experience at Toyota a memorable one and I recommend Tony to everyone. Whether you're a new or previous customer of Longo, Tony makes sure you're being taken cared of and will have you leave Longo with the car of your dreams with no regret. I am very thankful to have met Tony and he will definitely be the person to go to for any of my family's or my future vehicle purchases! If you're looking into a new Toyota, call Longo and request for Tony Hua. I promise you will not be disappointed! Thank you Tony for everything! You're awesome!



Guest Beatrice O. writes:
March 2013





Oscar Orellana was very informative about the vehicle I was purchasing at the time of my purchase. He was very patient and I didn't feel pressured into buying the vehicle. He was able to answer all my questions about several vehicles and giving comparisons. He demonstrated and took his time to teach me about my vehicles capabilities. He also set up some of my vehicles features and made sure I was comfortable and satisfied with my purchase. Overall my experience at Longo was very exceptional and the best experience I've had with a vehicle purchase.

 Guest Christina C. writes:

 Guest Lisa T. writes on Yelp!

 Guest Richard E. writes:

  Guest Dan H. writes about how Longo made   

 Christina C. writes about the way Longo restored her