Toyota Care Overview

Since our humble beginnings in 1967, the Longo family has delivered high-quality sales and service to the greater Los Angeles community. As a result of our hard work and dedication to customer service, we’ve been recognized as the number one Toyota dealer worldwide in sales every year since our inception. That’s the direct result of our commitment to our customers.

Investing in a new Toyota is a big decision, and it’s natural to want to protect that investment as much as possible. The new Toyota Care — a maintenance and roadside assistance program — is here to help. This plan is provided free of charge on all new Toyota cars, trucks, and SUVs. Should you ever need to use the program, you can be confident that Longo Toyota’s world-class service center is ready to assist. To help you understand the plan’s benefits, we had our experts break down the Toyota Care program. Read on to learn more.

Schedule ToyotaCare

What Is ToyotaCare?

Toyota leads the automobile industry in safety and dependability and recognizes the importance of maintaining your vehicle to ensure maximum safety and reliability. Free enrollment in the Toyota Care program comes standard with every new vehicle you purchase or lease. Toyota Care protection means your new car, truck, or SUV will receive Toyota Genuine Parts on all services and repairs. You also benefit from the expertise of Longo Toyota’s factory-trained technicians. As a result, your car will run in tip-top condition the way Toyota intended.

Toyota Care Maintenance Coverage

Every vehicle purchased or leased receives the same quality coverage. Your Toyota Care maintenance plan provides you with two years or 25,000 miles of protection — whichever comes first. To take advantage of your no-cost Toyota Care service, bring your vehicle to Longo Toyota’s service center, and we’ll handle the rest. Don’t worry if you need service and find yourself far from El Monte, as you can bring your car to any participating Toyota dealership in the country. To find a participating dealership in your area, search on Toyota.com.  

The plan covers all your routine maintenance. At six months or 5,000 miles, we perform a complimentary multi-point inspection and tire rotation and will inspect and adjust your vehicle’s fluid levels. At 12 months or 10,000 miles, we provide you with the above services plus a complimentary oil change. Because Toyota engines don’t require oil changes more than every 10,000 miles, we skip that service at your 18-month/15,000-mile maintenance appointment. However, we’ll still perform tire rotation and a multi-point inspection and will adjust your vehicle’s fluids. 

When you reach the 24-month/20,000-mile mark, you get another oil change and the other services. Finally, when you hit 25,000 miles, we’ll rotate your tires, adjust your fluid levels, and provide you with a final multi-point vehicle inspection. Longo Toyota will send you service reminders throughout your coverage period to help you stay on schedule. 

Toyota Care Roadside Assistance Coverage

Longo Toyota understands that, even with the proper maintenance, you could experience a breakdown. Your Toyota Care Roadside Assistance plan, which operates 24 hours a day, seven days a week, has your back. Your Roadside Assistance coverage lasts two years with unlimited miles, so you’ll never be left stranded, no matter what happens. Call the toll-free number 1-800-444-4195, and we’ll send help.

Toyota Care Roadside Assistance covers you against the most inconvenient breakdowns. For example, if your battery fails, we’ll send a service vehicle to jump start your Toyota. Your roadside technician will test your battery and electrical system to determine the root cause of failure. Perhaps the battery failed, or maybe there’s a problem with the vehicle’s alternator not providing a charge. Regardless, you’ll know precisely the issue, and you can conveniently schedule service online for expert repairs or battery replacement.

No one plans on running out of gas, but sometimes, it happens. Your Toyota Care Roadside Assistance plan will dispatch a service vehicle to deliver fuel if this unfortunate situation arises. Or, maybe you locked your keys inside your car. If this happens, our team will send a technician to unlock your vehicle. 

Your coverage also includes tire service. Hazardous LA road conditions can do a number on your tires. If you have a flat tire, our Toyota Care dispatch will send someone out immediately to change your tire so you can get back to your busy life. 

Should you experience a mechanical breakdown of any kind and require a tow truck, Toyota Care will send you help. Your tow truck will bring you to the Toyota dealership of your choice within 25 miles of your current location. You also get the added protection of free winching service. Of course, no one plans on needing winching, but sometimes, you might find yourself stuck in a ditch, sand, mud, or snow after trying to avoid an accident. If this happens, we’ll send a truck to winch your vehicle out of trouble. You’ll be on your way in no time if you don’t need any repairs; otherwise, we’ll tow your car to the nearest Toyota dealer for service.

Toyota Warranty Coverage

Toyota offers some of the best warranty coverage in the industry standard. Every Toyota vehicle comes with a 36-month/36,000-mile limited warranty that covers all components other than normal wear and tear parts. In addition, you have a 60-month/60,000-mile powertrain warranty protecting your engine, transmission/transaxle, front-wheel-drive system, rear-wheel drive, seatbelts, and airbags.

You also benefit from Toyota’s Emissions Coverage, which follows Federal and California emissions regulations. Plus, a Rust-Through Coverage warranty protects you against possible corrosion perforation of the sheet metal parts on your car. Toyota also offers a warranty on all hybrid batteries for 2020 model years and newer. Coverage lasts for 10 years or 150,000 miles, whichever comes first.

Explore New Toyota Vehicles in El Monte

If you’re searching for a new car, truck, or SUV to elevate your LA commute, Longo Toyota has the selection to suit your lifestyle and needs. As the top dealership in the world, we offer the best prices in the region and expert service to support you long after your purchase. We invite you to browse our inventory online or stop by our dealership for a personal demonstration of your favorite Toyota.

Schedule ToyotaCare

Tags: Toyota Care
Posted in Review | No Comments »